How does BDPRICE.ORG Delivery work?

We deliver across Dhaka City and nationwide by Pathao courier service!
Deliveries work differently depending on where you want the item to be delivered and we help to get the faster delivery.

Dhaka City

We deliver across the Dhaka City by Pathao in general delivery done within 24-72 hours. If your order may be outside these bounds, you will be quoted for delivery on checkout.

How long will my delivery take?

Delivery timeframes depend on where you want the item to be delivered. Here is some timing for your kind reference-

Inside Dhaka
In general, we do deliver the next day after confirmation. In exceptional cases, it can take up to 2 to 3 working days or more in that case we will update by email or over phone call.

Outside Dhaka/ Whole Bangladesh
We deliver all major cities across the country via Different Courier Services, an estimated delivery date is provided when your checkout. Most national orders are delivered in 2 to 5 business days. In exceptional cases, it can take more time but don’t worry we will keep you posted time to time to give the best possible schedule time to deliver the item.

Note Most of our products we keep in stock and we usually dispatched on the same day [if the order placed the order and get confirmed before 5 PM]. If an order is placed after 5 pm, it will usually be dispatched the next day.

Dhaka City:
We deliver across Dhaka city it will cost you BDT 60 Taka.

Nationwide
If you’re checking out for delivery outside of Dhaka it will cost you BDT 120 Taka for most of the items, in exceptional cases we provide a shipping estimate on checkout.

How do I track my order?

We’ll send you an email as soon as your order has been confirmed and dispatched from our warehouse and generally, we do it on the same day if you placed an order before 5 PM. Where required, your email or SMS may include a tracking number.

Alternatively, you can jump into your account to track your order status online.

How will I know if my order has been dispatched?

We’ll send you an email as soon as your order has been confirmed and dispatched from our warehouse. Alternatively, you can jump into your account to track your order. Generally, we keep our all client posted about their package to avoid any delay to deliver the items. Keep watching your phone calls or SMS to get the item delivered to you.

What do I do if I’ve placed an order and need to change my delivery details?

Give us a call on +8801911447061, or drop us a line by email at Email us as early as possible if the item is not shipped out we’ll see what best we can do.

If your order has already been dispatched, we will unfortunately not be able to change any delivery details.

BDPRICE.ORG Return Policies

We wish you every purchase with a good experience with the right product. Even though if there is any manufacturing fault or if the delivered product is wrong we are offering an exchange or return facility. To claim a return or exchange you must need to take an unboxing video. Without unboxing the video we will not accept the return or exchange request.

Return, exchange, Refund or Warranty won’t be applicable for the bellow conditions-

• Physical Damage or burn items
• All kinds of Digital products and software
• Clearance sell items
• If the intact seal is torn or damaged
• Undergarments items
• Any accessories or Charger or Adapter
• Any kinds of gift items which is not paid
• If the product has any scratches
• If the item is not in resellable conditions
• If the item is not including all the accessories, papers, and other things that were delivered
• If any 3rd party app or software or device is not compatible

If there is any issue, please let us know within 24 hours by email to support@bdprice.org

You must need to return all the boxes, warranty cards, manuals, accessories, stickers, labels, gift items with the proper box and without putting any sticky tape on the product. You need to bring the item to our office or send it by courier to our office address and you need to pay the courier charge while sending the package to us.
After receiving the product we will check and let you know the status. If a refund is required it will be done within 72 hours of receiving the items.
If there is any fault of the product, we will bear the courier charge as inside Dhaka 60 Tk and outside Dhaka 120 Taka if there is any additional charges customer needs to bear that. If the product is OK but the customer still wants to return and get a refund in that case all the necessary Payment processing fees and delivery charges will be bear by the customer.
If the customer receives any discount or cashback or gift it should be taken back and refund.